Terms & Condition – Revati

Please read these Terms & Conditions carefully before using our website and services.

Welcome to Revati. By accessing or using our website, social media pages, or placing an order through any of our channels, you agree to comply with the terms and conditions outlined below. Revati is an eCommerce platform dedicated to providing quality fashion, clothing, home décor, bedsheets, sarees, three-piece collections, and lifestyle products to customers across Bangladesh.

Orders & Product Availability

All orders placed through our website, Facebook page, WhatsApp, or customer support channels are subject to confirmation. Revati reserves the right to accept, reject, or cancel any order due to product unavailability, pricing errors, stock limitations, or other operational reasons. Product availability may change without prior notice.

Pricing & Payments

All prices displayed on our website and social media platforms are listed in Bangladeshi Taka (BDT) and are subject to change without prior notice. We offer Cash on Delivery (COD) and other available payment methods. Customers are responsible for paying the final confirmed order amount, including any applicable delivery charges.

Delivery Services

Revati delivers products throughout Bangladesh. Delivery times may vary depending on location, courier service, weather conditions, public holidays, and other factors beyond our control. While we strive to ensure timely delivery, exact delivery dates cannot be guaranteed.

Product Information

We make every effort to display product colors, designs, and descriptions accurately. However, due to differences in device screens, lighting, and photography, actual product colors may vary slightly from the images shown on our website or social media platforms.

Returns & Refunds

Customers are encouraged to inspect products upon delivery. If a product arrives damaged, defective, or incorrect, customers should notify us within the timeframe specified in our Return & Refund Policy. Returns and refunds will be processed according to our policy guidelines. Products must remain unused and in their original condition unless the issue is related to a manufacturing defect.

Order Cancellation Policy

Customers may request order cancellation before the order has been shipped. Once an order has been dispatched, cancellation may not be possible. Revati reserves the right to cancel any order due to inventory issues, pricing errors, suspected fraudulent activity, or unforeseen circumstances.

User Responsibilities

Customers agree to provide accurate and complete information, including name, phone number, and delivery address when placing an order. Revati will not be responsible for delivery issues resulting from incorrect or incomplete information provided by the customer.

Delivery Delay Disclaimer

Although we strive to deliver orders within the estimated timeframe, delays may occur due to courier issues, weather conditions, public holidays, transportation disruptions, or other circumstances beyond our control. Revati shall not be held liable for such delays.

Product Ownership & Risk

Ownership and responsibility for the product transfer to the customer once the product has been successfully delivered and accepted. Any damage, loss, or misuse occurring after delivery shall be the customer’s responsibility.

Privacy & Data Protection

We respect your privacy and are committed to protecting your personal information. Customer data is collected solely for order processing, customer support, marketing communications (where permitted), and service improvement. We do not sell or share personal information with unauthorized third parties.

Intellectual Property Rights

All content available on the Revati website and social media platforms, including logos, images, product descriptions, graphics, designs, and text, is the property of Revati and is protected under applicable intellectual property laws. Unauthorized copying, reproduction, or distribution is strictly prohibited.

Limitation of Liability

Revati shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, website, or services. Our maximum liability shall not exceed the value of the purchased product.

Misuse of Services

Any fraudulent activity, fake order placement, abusive behavior, unauthorized access attempts, or misuse of the website and services may result in order cancellation, account suspension, or permanent restriction from using Revati services.

Changes to Terms & Conditions

Revati reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice. Any changes will be published on this page. Continued use of our services after such changes constitutes acceptance of the updated terms.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact Revati through our official website, Facebook page, WhatsApp, or customer support channels.

Last Updated: August 2026